mercredi 25 juin 2014

You know you work in a hotel when...

Having worked in a hotel for a year, I now have a pretty clear idea of all the pros and cons of a job in hospitality. Sadly, there are more cons than pros…
The biggest being that working in a hotel pretty much entails you to put aside your personal life. You will either have to work very early or very late, as well as weekends. Forget about bank holidays and Christmas, they are the busiest times in the year so you don't stand a chance if you ask them off. 

This job has been a real struggle in my relationship, as I am working most evenings and weekends, meaning I barely see my partner. Just like me, he is exhausted when I come back home, therefore we just eat and go straight to sleep. Weekends are the worst, they are the days where I just want to be home with my boys but can't, because I have to be on shift at 7am or up until 9pm.
Unfortunately, this is the lifestyle that comes with the job and this is very unlikely to change anytime soon. 

However, there are many other things that you should be prepared to deal with, should you wish to work in a hotel one day. Basically, you know you work in hospitality when...

  • … you don't have a personal life anymore. Your friends are now people from the staff.
  • … you see drunk people, who had a bit too much fun in the bar, starting to dance on tables, in the lifts, etc... Loud and messy, they are pretty bad but not the worst.
  • … you have to clean after dirty guests. Now, THEY are the worst. They mess up with your mini-bar, leave rubbish on the floor, blood or other substances on the bed sheets, wine on the walls… Recently, I came across an used sanitary towel left on the floor. Housekeeping can quickly become a nightmare.
  • … you slowly become scared of your own phone. When you finally have a day off and your phone rings, this can never be good. Half the time, you're sure that they are calling you to come and cover for someone else.
  • … you can't remember the last time you had two days off in a row.
  • … waking up at 4am is standard practice. 
  • … you check in musicians. These are a very special kind of guests. They normally are a mix of everything that you hate in guests. 
  • … everyone in the hotel is starting to date each other because we spent so much time in this place.
  • … your partner think he/she is dating a ghost.
  • … you have a speech ready for guests who think they know how to do your job better than you.
  • … you find a couple at 3am doing their business in the toilets…!
  • … you work 150 hours a month and still earn peanuts.
  • … you run to the closest shop to buy 20L of orange juice because they ran out in the brasserie for breakfast.
  • … you realise what date it is when you day dot your products.
  • … you feel you had a very good day when no one actually shouted at your face. 
  • … you're meant to finish your shift at 4.30 but you're still there at 5.30 and nowhere to be finished.
  • … you walk around the hotel with 5 different card keys in your pocket.
  • … you know most people in town by their drink and food preferences rather than their names.

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